Yes, we ship Pan India! We run discounts and promotions all year, so stay tuned for exclusive deals.
As soon as your order is dispatched, we will send you the tracking details. Orders will be shipped and delivered within 10-12 working days. We know that 10 days seems like a lot, but some of the products are handmade and require the extra love. We ship Monday all the way through Saturday, except for holidays.
Let us know at email@example.com or at +91 9818649005 for us to resend it as soon as we receive it. This will ensure a faster and better delivery.
Our courier partners will make multiple attempts to reach you to fulfill the delivery. Should you be unavailable to receive the order despite multiple attempts, your order will be returned to us.
Returns & Refunds
All our products are made with lots of love and are crafted to add a sprinkle of happiness to your life. But alas, in the off chance that you're unhappy with your product, then YOU NEED NOT WORRY!! We do offer cancellation within 48 hours of receiving the product. Just let us know by writing to us at firstname.lastname@example.org and we will definitely contact you within 1-2 business days. We may request for further information/photographs to assess your return request. The more information you give us the easier it'll be for us to understand your problem. Please do contact us within 48 hours of delivery of the product with a few images of the product purchased and the issue.
Once our team has confirmed your return, we will have the product shipped back and refund your money (EXCEPT THE SHIPPING CHARGES, IF YOU HAVE PAID ANY). We do not offer reverse shipping from all locations right now, we might have to ask you to ship it back to us, in which case, we'll pay you Rs 100 towards shipping. However, there are always exceptions to the rule, so we will be pretty fair about this. Again, please let us know within 48 hours of receiving your order.
Our products can be a bit fragile so when returning please do pack it nicely, with love, so that it reaches us in one piece. Please ensure that the product is in its original condition and packaging. Item(s) which show signs of usage before will not be eligible for returns or exchanges. We would require all original papers to be returned with the product and your money will be refunded within 5 working days. Pinch of Pretty reserves all rights to inspect the condition of the product before processing any returns or exchanges.